Right of withdrawal

Instructions of cancellation

Claims for damage to goods must be noted at the time of delivery and notified to Luchs International GmbH in writing within 3 days of delivery to you.

Claims for non-delivery of goods must be notified to Luchs International GmbH in writing within 7 days of the invoice date. Goods returned will be accepted entirely at Luchs International GmbH’s discretion within 30 days of delivery to you provided that they are returned unused, in perfect condition and in their original packaging.

You must contact us for authorisation to return goods. Any goods returned to Luchs International GmbH without authorisation or which are not in the condition set out above will be rejected and returned to you at your cost.

Luchs International GmbH reserves the right to charge an administration charge on all returns.

My Account

Terms of delivery

We are a wholesale company and sell only to tradesman and distributors, not to end-consumers. All prices are in EURO and without sales tax and freight costs. If You from the EU and give us with Your order Your VAT number You get an invoice without sales tax. Below 150,00 EUROS, freight costs will be 15,00 EURO. From 150,00 EURO, freight costs are 10 % from value of goods. Delivery term is DDU place of delivery.

Our other shops

If your are a customer from Germany, please visit us under
www.luchs-workshop.de
If you are a customer from Austria, Slovenia, Croatia, or Bosnia-Herzegovina, please vistit us under
www.luchs-direkt.at

Agent Arabic region:

If your are a customer in the Arabic region, you can contact our agent for your area:

Jufralo Trading LLC
Loretta Tully
P.O. Box 19445
Dubai, U.A.E.

Phone: +971 4 26 78 38 0
Fax: +971 4 26 78 39 0
E-Mail: jufralo@eim.ae

* Alle Preise zzgl. MwSt. und VersandkostenWe sell only to tradesman and distributors, not to end-consumers. All prices are in EURO and without sales tax and freight costs.